Privacy Policy

Last Updated: October 8, 2025

1. Information We Collect

1.1 Information You Provide to Us

We collect information that you voluntarily provide when using our Service, including:

• Email Address: Required for account creation, login, authentication, and communication
• Payment Information: Credit card details and billing information processed securely through Stripe (we do not store your payment card information)
• Search Queries: ZIP codes and radius you search for, and the date and time of the search
• Saved Preferences: ZIP codes you save to your account and email alert preferences

1.2 Automatically Collected Information

When you use The Navigator, we automatically collect certain information, including:

• Usage Data: Search history, feature usage patterns, click data, and session duration
• Device Information: IP address, browser type and version, operating system, device identifiers
• Location Data: General geographic location based on IP address and the ZIP codes you search
• Cookies and Similar Technologies: Session tokens, authentication cookies, and preference cookies

1.3 Information from Third Parties

We may receive information from third-party services:

• Stripe: Payment processing and transaction information
• Email Service Provider: Email delivery status and engagement metrics
• Analytics Providers: Aggregated usage statistics and performance data

2. How We Use Your Information

We use the collected information for the following purposes:

2.1 To Provide and Maintain the Service

• Process and fulfill your searches for product inventory and warehouse locations
• Maintain your account and saved preferences
• Send automated email alerts for product restocks (Plus subscribers)
• Process payments and manage your subscription
• Provide customer support and respond to your inquiries

2.2 To Improve and Optimize the Service

• Analyze usage patterns to enhance user experience
• Develop new features and functionality
• Improve RestockIQ prediction algorithms and analytics
• Troubleshoot technical issues and fix bugs
• Conduct internal research and development

2.3 To Communicate With You

• Send service-related notifications and updates
• Respond to your questions and support requests
• Send administrative messages about your account or subscription
• Notify you of changes to our Terms and Conditions or Privacy Policy
• Send promotional communications (which you can opt out of at any time)

2.4 For Legal and Security Purposes

• Prevent fraud, abuse, and unauthorized access
• Enforce our Terms and Conditions
• Comply with legal obligations and respond to lawful requests
• Protect the rights, property, and safety of McDuck Ventures, our users, and the public

3. How We Share Your Information

We do not sell your personal information to third parties. We may share your information in the following limited circumstances:

3.1 Service Providers

We share information with trusted third-party service providers who help us operate the Service:

• Stripe: Payment processing and subscription management
• Email Service Provider: Sending transactional and alert emails
• Cloud Hosting Provider: Storing data and hosting our infrastructure
• Analytics Services: Understanding service usage and performance

These service providers are contractually obligated to use your information only as necessary to provide services to us and are prohibited from using your information for their own purposes.

3.2 Legal Requirements

We may disclose your information if required to do so by law or in response to:

• Valid legal processes (e.g., subpoenas, court orders, search warrants)
• Governmental or regulatory requests
• Investigations of potential violations of our Terms and Conditions
• Situations involving potential threats to public safety or security

3.3 Business Transfers

If McDuck Ventures is involved in a merger, acquisition, sale of assets, or bankruptcy, your information may be transferred as part of that transaction. We will notify you via email and/or a prominent notice on our website of any such change in ownership or control.

3.4 With Your Consent

We may share your information with other third parties when you explicitly consent to such sharing.

4. Data Retention

We retain your personal information for as long as necessary to provide the Service and fulfill the purposes outlined in this Privacy Policy. Specifically:

• Account Information: Retained while your account is active and for a reasonable period thereafter
• Search History: Retained for up to 12 months to improve service quality and RestockIQ predictions
• Payment Records: Retained for 7 years to comply with tax and accounting requirements
• Support Communications: Retained for up to 2 years for customer service purposes

You may request deletion of your account and associated data at any time by contacting us. Upon account deletion, we will delete or anonymize your personal information within 30 days, except where retention is required by law.

5. Your Privacy Rights

Depending on your location, you may have certain rights regarding your personal information:

5.1 Access and Portability

You have the right to request a copy of the personal information we hold about you. You can export your saved ZIP codes and search history from your account dashboard.

5.2 Correction

You can update your email address and preferences directly through your account settings. If you need assistance correcting other information, please contact us.

5.3 Deletion

You have the right to request deletion of your personal information. You can delete your account at any time, or contact us to request data deletion.

5.4 Opt-Out Rights

• Email Communications: You can unsubscribe from promotional emails by clicking the "unsubscribe" link in any email or updating your preferences in your account
• Cookies: You can configure your browser to refuse cookies, though this may limit certain functionality
• Restock Alerts: Plus subscribers can disable automated email alerts in their account settings

5.5 Do Not Track

Some browsers have a "Do Not Track" feature that signals websites you visit that you do not want to have your online activity tracked. Our Service does not currently respond to "Do Not Track" signals.

6. Data Security

We implement appropriate technical and organizational measures to protect your personal information against unauthorized access, alteration, disclosure, or destruction. These measures include:

• Encryption: All data transmitted between your browser and our servers is encrypted using SSL/TLS
• Authentication: Secure login with email verification and session management
• Access Controls: Limited employee access to personal information on a need-to-know basis
• Regular Security Audits: Periodic reviews of our security practices and infrastructure
• Secure Payment Processing: Payment information is processed directly by Stripe, a PCI DSS compliant payment processor

However, no method of transmission over the Internet or electronic storage is 100% secure. While we strive to use commercially acceptable means to protect your personal information, we cannot guarantee its absolute security.

7. Children's Privacy

The Navigator is not intended for use by children under the age of 13. We do not knowingly collect personal information from children under 13. If you are a child under 13, mad respect to you for figuring this out. Please have your parent or guardian contact us to have your data deleted. If you are a parent or guardian and believe your child has provided us with personal information, please contact us immediately, and we will delete such information from our systems.

8. International Data Transfers

The Navigator is operated from the United States. If you are accessing the Service from outside the United States, please be aware that your information will be transferred to, stored, and processed in the United States, where our servers and databases are located.

By using the Service, you consent to the transfer of your information to the United States and the processing of such information in accordance with this Privacy Policy. The United States may have data protection laws that differ from those in your country of residence.

9. Third-Party Links and Services

The Service may contain links to third-party websites, services, or resources that are not owned or controlled by McDuck Ventures. This Privacy Policy does not apply to those third-party services.

We are not responsible for the privacy practices of third-party websites or services. We encourage you to review the privacy policies of any third-party services before providing them with your personal information.

10. Cookies and Tracking Technologies

We use cookies and similar tracking technologies to enhance your experience on The Navigator:

10.1 Types of Cookies We Use

• Essential Cookies: Required for authentication, security, and basic service functionality
• Preference Cookies: Remember your settings and saved ZIP codes
• Analytics Cookies: Help us understand how users interact with the Service
• Session Cookies: Maintain your login state during your visit

10.2 Managing Cookies

Most web browsers allow you to control cookies through their settings. You can configure your browser to refuse all cookies or to alert you when a cookie is being sent. However, if you disable cookies, some features of the Service may not function properly.

11. California Privacy Rights

If you are a California resident, you have specific rights under the California Consumer Privacy Act (CCPA):

• Right to Know: You can request information about the categories and specific pieces of personal information we have collected about you
• Right to Delete: You can request deletion of your personal information
• Right to Opt-Out: You have the right to opt-out of the sale of personal information (note: we do not sell personal information)
• Right to Non-Discrimination: We will not discriminate against you for exercising your CCPA rights

To exercise these rights, please contact us using the information provided in the "Contact Us" section below.

12. European Privacy Rights (GDPR)

If you are located in the European Economic Area (EEA), you have certain data protection rights under the General Data Protection Regulation (GDPR):

• Right to access your personal data
• Right to rectification of inaccurate data
• Right to erasure ("right to be forgotten")
• Right to restrict processing
• Right to data portability
• Right to object to processing
• Right to withdraw consent at any time

To exercise these rights or if you have questions about how we process your data, please contact us using the information below.

13. Changes to This Privacy Policy

We may update this Privacy Policy from time to time to reflect changes in our practices, technology, legal requirements, or other factors. When we make changes, we will:

• Update the "Last Updated" date at the top of this policy
• Notify you via email if the changes are material
• Post a notice on our website about the updated policy

We encourage you to review this Privacy Policy periodically. Your continued use of the Service after any changes indicates your acceptance of the updated Privacy Policy.

14. Contact Information and Data Protection Officer

If you have questions, concerns, or requests regarding this Privacy Policy or our data practices, you can reach us at:

• Email: privacy@thenavigator.cc
• Support: support@thenavigator.cc
• Discord: discord.gg/jVrFqxqE4s

15. Your Consent

By using The Navigator, you acknowledge that you have read and understood this Privacy Policy and consent to the collection, use, and sharing of your information as described herein.